If the goods is caused by the product quality or the mistake from us,you will be guaranteed to get the goods return back. We accept the time is during one year.
Technical support
Customer Service Hotline 7 * 24 hours a day, to provide timely technical support, answer questions and deal with urgent issues.
Telephone Support
Do you need step-by-step assistance? Please call us at any time to speak with
an actual human from our technical support team.
Online Support
Fill out our online technical support form for fast online response to your questions according to
our products.Or ask help for our online chatting tool .We solve your problems immediately!
UPS FAQs
Find the answers to common questions about our products and UPS systems in general.
• What is a UPS?
• How can a UPS help me?
• What are the different types of UPSs and how do they differ?
• How long can equipment keep running on a UPS?
• How does a Universal Power System UPS differ from the others?
• Why is Power Protection Necessary?
• What are primary Uses of Power Protection?
• Why is a UPS Now a Must on All Power Sensitive Equipment?
• Sinewave vs Simulated Sinewave - Which is Best?
• What is Power Monitoring Software?
• How can power management software help me?
• When should I replace the batteries?
• What is Extended Runtime?
• What size UPS do I need?
• What else should I consider before I purchase a UPS?